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important info

To fully enjoy our paradise ECO-HOSTEL, keep these points in mind:

Enjoy a unique experience of living in an authentic backpackers paradise, an island surrounded by crystal sea water and a coral environment. At Isla Roots we provide a warm atmosphere where you can relax, meet new people from all over the world, explore the reef and practice activities at sea. Don´t miss the chance to live a unique experience in the Colombian Caribbean sea. Come and delight yourself at this tropical dream, with amazing sunsets, island party and the uncomparable flavours of caribbean meals, made by local islanders.

We like to have fun every day, have parties and celebrate every sunset at the wood deck, practice kitesurfing, rowing, yoga, exercise by the sea, swim, snorkel, and meeting new people from all over. We´ll be happy to have you as part of our family. Located amidst the San Bernardo Islands, off the coast of Isla Tintipán, and totally surrounded by a mangrove ecosystem and Colombia’s amazing Caribbean Sea, our eco-hostel is part of a beautiful natural conservation park where you can closely see the spectacular biodiversity of Colombia’s sea life, practice water sports and enjoy the reef.

TRANSPORT

24 HOURS FROM THE TIME OF BOOKING

Our island is approximately two hours from Cartagena de Indias and about 40 minutes from Tolú. To get here, you need to book your spot on the boat in advance, so we recommend you contact us via whatsapp +57 300 4809224 prior to your trip to coordinate transportation, leaving from Cartagena at 8:30 a.m. Keep in mind that this is the only time available to get to the island from Cartagena, so check your flight and itineraries so you do not lose time and get to enjoy our little Paradise ASAP.

CANCELLATIOn

48 HOURS FROM THE TIME OF BOOKING

Full refund for cancellations, no show or reductions in numbers made within 48 hours from the time of booking, if there are at least 14 days left until the arrival date. 50% refund for cancellations, no show or reductions in numbers made at least seven days before arrival.

Cancellations, no shows or reductions in numbers made within seven days prior to arrival are not refundable.

Disconnect to connect with others and nature, that’s why we do not have wifi service. If you need urgent communication, our administrators will be happy to help you.

Bring enough money with you, because we do not have ATMs in the islands. Credit card and paypal payments at the island have a 5% tax.

We are in the tropics and the mosquitoes live here, we recommend you bring a good repellent so they dont “bitter” your day.

We love the party and we want you to have a good time, so there is usually music and some party.

On the island the fresh water is like a treasure, that’s why the showers are available only from 6pm to 10pm.

Our energy depends directly on the sun and there is only electricity in the rooms when it´s down (from 6pm to 6am).

We have national beers and a whole day promo in cocktails, so please dont bring any alcoholic beverages (the entry of alcoholic beverages is not allowed).

At our island we reserved the right of admission.

There are security boxes for your precious belongings, so we are not responsible for loss of objects that are left unattended in common áreas.

We are an eco-hostel on an island, remember that our accommodations are basic but confortabe, and all the bathrooms are shared ones.

We reserve the right to sell tours / activities to people in a drunken state or in a harmful attitude. It is forbidden to enter the water at night and/or intoxicated state.

We are an eco-hostel on an island, remember that our accommodations are basic but confortabe, and all the bathrooms are shared ones.

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WhatsApp (+57) 300 4809224
islarootshostel@gmail.com
RNT No. 53438

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